Web collaboration is essentially the back-end service that enables you to share Web pages with customers while offering voice and text chat assistance or to conduct single or multi-user conferences and seminars.
Cloudlink’s Web collaboration tools provides your organization with the capability to collaborate with customers or internally via the Internet in real time. Web collaboration includes Web-based tools within Web sites to assist an organization in the area of sales & marketing, new revenue-generation opportunities, and to enhance customer satisfaction & productivity.
Web collaboration can be used in an Internet (IP) environment or integrated with an organizations' existing telephone infrastructure to provide automated customer assistance for a client's Web-based inquiries.
Cloudlink’s portfolio of Web collaboration solutions extend from the mobile device or desktop to the conference room. This suite of new products will expand the media collaboration market affordably for small-to mid-sized businesses (SMBs) with self-contained networks or cloud solutions. Flexible deployment options allow the solutions to be hosted on-premise infrastructure or to be fully functional without infrastructure, utilizing the cloud.